While there are many ways to nurture leads, keying in on how your specific buyer responds to different stimuli is necessary for landing sales. Tactics including drip emails, lead nurturing campaigns, and remarketing are all tools that should be part of your lead nurturing tool box. Additionally, towards the end of your buyer’s journey, your sales and marketing staffs should be on the same page for sales-ready leads.
Your website is where the magic happens. This is the place where your audience needs to convert. Whether it is encouraging prospective buyers to sign up for your newsletter or fill out a form for a demo, the key is to optimize your website for converting browsers into actual leads. Pay attention to forms, Calls-to-Action (CTA), layout, design, and content.
Being clean-cut at all times applies to your personal appearance as well as the appearance of your web properties and marketing materials. If you are trying to attract entrepreneurial individuals to sign up for a home-based knife-sales program, for example, you are likely to make a deeper impression if you are dressed like a successful professional than if you dress like an average Joe. Similarly, a polished and elegant website can exude an image of success, luring potential clients to dig deeper into your marketing messages than they would with a cluttered and clumsy design.
It involves giving value and offering free content to pull prospective leads into your company. The ‘attraction’ part of the equation is the important bit here – the idea is not to bang on about your merchandise or your company, but to grab people’s attention on an unconscious level so that they don’t really know they’ve been converted until they take action.
How do you attract and handle leads? It's a simple question, but few of the companies we talk to have a definitive answer. More often than not, there is no process in place for generating and managing leads from first conversion through sales closing. If a process exists, it's commonly a mix of manual sorting and inefficient communications that risk losing leads and the all-important timing between a bottom-funnel request and a sales response. Here are 10 steps you should take to improve your lead generation and management process.
An MQL is one step higher than a lead, in terms of the level of engagement with your business. An MQL typically performs an activity, like downloading your ebook, which is a clear indication of their interest in your business. Sometimes an MQL can also be determined based on their demographic profile. MQLs are ready to be nurtured, but they’re not ready to buy just yet. They’re usually handed over by the marketing team to the sales team.
Speaking of LinkedIn, join groups on the site. You can join a few dozen groups, but only join groups that relate to what you do. By connecting with like minded people via LinkedIn groups, you will grow your network. If others like what you say on your websites, blogs and LinkedIn profile and so on, then they may help you generate additional business.
Another way to generate leads from social media is to run a contest. Contests are fun and engaging for your followers, and they can also teach you a ton about your audience. It's a win-win. Read our step-by-step guide for growing your email list using social media contests, which covers everything from choosing a platform, to picking a winner, all the way to analyzing your results.
The idea behind lead routing is pretty simple, but as your organization grows, the process can get complicated quickly. You want to assign every lead to the sales rep best suited to guide the buyer through a successful transaction. That could mean distributing leads by geographic territory, by customer or deal size, or by which product(s) the lead is interested in.
Building a network of successful clients who will spread the word about your business opportunity on their own can contribute to meeting goals of attraction marketing. A network of brand champions can do much to enhance a brand image, the same way a group of unsatisfied ex-customers can tarnish it. Offer referral incentives encourage your most successful entrepreneurs to bring their friends and family onboard, for example.
Using link referral sites is another great way to generate free MLM leads. Link referral sites are basically a database of websites and blogs grouped in categories. After creating an account the network marketer will be asked to review up to 15 other websites and write a review of each on a daily basis. This is a great way to make new friends and expand the network of referrals.
Lead generation is not a new form of acquiring a business, but business trends and time necessities have found a better way to get new clients. Rather than sitting at a trade show table for hours on end, or setting up a display in hopes that targeted consumers will complete a form, you can have leads generated and sent to you using available technology, all while you can direct your time elsewhere.
Your lead generation strategy needs to be as dynamic as the people you’re targeting. Trends change, behaviors shift, opinions morph … so should your lead gen marketing. Use A/B split testing to see what CTAs perform best, which landing pages convert better, and which copy captures your target audience. Experiment with layout changes, design, UX, content, and advertising channels until you find what works.
Clearly, there has been a huge change in the traditional buying process. In fact, according to Forrester, buyers might be anywhere from two-thirds to 90% of the way through their buying journey before they even reach the vendor. The reason this is happening more and more is because buyers have so much access to information that they can delay talking to sales until they are experts themselves.
CTR is the number of clicks on your CTA button, versus the total visitors to that landing page or ad. If 1000 people visit your landing page/view your ad, and 650 people click on the CTA, your CTR is 65%. A high CTR depends on a number of factors, chief among which are the value proposition on your page/ad, your CTA’s placement, and the relevance of your content vis-à-vis your target audience.
Now, how much of these do you create? The general guide is to make it 80% Content and Relationship, while only 20% would be for promotions. Remember that people buy from those that they already know, like and most importantly, trust. So if your viewer doesn’t trust you YET, why bother promoting something to them? This is the reason why majority of your articles should be content/relationship types.
Unsurprisingly, the more revenue a company has, the more leads they generate. The differences are most drastic at the highest and lowest end of the spectrum: 82% of companies with $250,000 or less in annual revenue report generating less than 100 leads per month, whereas only 8% of companies generating $1 billion in annual revenue report less than 100 leads per month.
Write about your knowhow on your website, e-newsletters, and your business blog. Also known as “inbound marketing”, this strategy brings the customers to you through offering them valuable content to support their own activities. If you are a doctor specialist, have short articles written about how you normally would deal with certain problems in your specialty. If you are a lawyer, explain the main laws that affect your clients’ types of cases. Whatever you are, remember that you have valuable information to share and that by sharing it on a regular basis, you are attracting more and more prospects to you while becoming a thought leader in the industry!
Lead Qualification and Filtering is the process of determining whether a lead is ready to be passed on to sales based on things like customer demographics and behaviours. Some leads will be filtered out, because they are not yet at that stage or appear less promising than others – focussing on unqualified leads is a waste of time and resources. Customer relationship management (CRM) software can be used to track and evaluate leads before distributing them to sales.
If you have decided that your current methods of lead generation aren’t providing you with the results that you need for optimal success with your business, why not consider trying out FII-Inc and discovering what our services can offer towards the lead generation for your business? Already trusted and acclaimed by many clients, our services have helped to fill in the gaps in service that many small businesses and new business owners simply aren’t able to provide on their own. At Fll-Inc, we understand that lead generation can be a large and demanding responsibility – which is why we take care of it for you.
As your company grows, lead management becomes about organizing and tracking not only who your leads are, but how they prefer to communicate with you, what you’ve already talked about with them, and which marketing campaigns they’ve enrolled in. That’s a little more sophisticated than just capturing an email address and adding it to the “To” field on your marketing newsletter.
Build an email list. There is a system for working with leads. The first step is getting them to be aware of and take an interest in what you have—by visiting your website, for example. The next best step is to ask your leads to sign up for your email list. You can get them to sign up by offering something for free, such as a report or something useful, from your website. For instance, if you're selling wellness products, then you might offer a guide to good-for-you ingredients or recipes. This will allow you to communicate with your prospects and provide valuable information related to your business and the general field that it's in, such as special sales, events, news, and research—and stay top-of-mind to your past, current, and possible future customers. Just be sure that you're following the laws and regulations regarding email marketing.